Payment Terms
Last Updated: September 23, 2026
This Payment Policy explains the accepted payment methods, payment authorization process, transaction handling, billing information, and refund processing procedures for purchases made through Toonfeel at www.toonfeel.com.
Business Information
Store Name
Toonfeel
Website
https://www.toonfeel.com
Email
hello@toonfeel.com
Phone
+61 406 433 353
Business Address
6 Belyando Street
Holmview, QLD 4207
Australia
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (AEST)
Saturday – Sunday: Closed
Payment Overview
Toonfeel provides checkout and payment processing through Shopify and the payment providers available at checkout.
When completing an order, customers are responsible for providing accurate payment and billing information and for using a payment method they are authorized to use.
Available payment methods may vary depending on the customer's location, device, browser, order details, and payment provider availability. The payment options available for a specific order will be displayed during checkout before payment is completed.
Accepted Payment Methods
Accelerated Checkout
Shop Pay
Credit & Debit Cards
Visa, Mastercard, American Express, UnionPay
Digital Wallets
Apple Pay, Google Pay
Regional Payment Methods
Bancontact, BLIK
Only payment methods available for the specific order will be presented at checkout.
Pricing, Currency & Charges
Product prices on Toonfeel are displayed in United States Dollars (USD) as the default storefront currency.
The applicable product prices, discounts, taxes , and shipping charges for an order will be displayed during checkout before payment is completed.
Free Standard Shipping is available on orders shipped within the United States with no minimum purchase requirement.
For international orders, any applicable shipping charges will be displayed at checkout before payment is completed.
Prices, promotional offers, and discounts may change from time to time. Any changes apply to future orders and do not change the agreed price of an order after payment has been successfully completed, except where otherwise required by applicable law.
Payment Authorization & Order Processing
When you place an order, the selected payment provider may perform an authorization or verification check to confirm that the payment method can be used for the transaction.
Orders are generally processed after successful payment authorization and confirmation.
If a payment is declined, fails, is incomplete, or requires additional verification, order processing may be delayed until the payment issue is resolved. An order may be cancelled where payment cannot be successfully completed.
Payment Security
Payment information is processed through Shopify and applicable payment service providers used for transactions through our website.
Toonfeel does not intentionally store full payment card numbers or CVV security codes on its own systems.
Payment-related information may be used as reasonably necessary to process transactions, verify payments, provide order support, prevent fraud, address payment disputes, and comply with applicable legal or record-keeping requirements.
Refunds & Payment Reversals
Approved refunds are processed in accordance with our Return & Refund Policy and are generally issued to the original payment method used during checkout.
Toonfeel generally processes approved refunds within 1–3 business days after an eligible return has been received and reviewed.
After a refund has been issued, your bank, card issuer, or payment provider may require additional processing time before the refunded amount appears in your account.
For eligible returns, the applicable refund amount will be determined in accordance with our Return & Refund Policy and applicable law.
Failed Payments & Payment Issues
If your payment is declined, fails, or you experience an unexpected billing issue, please contact hello@toonfeel.com with your order information or relevant transaction details so that we can review the issue and provide assistance.
For your security, please do not send full payment card numbers, CVV security codes, passwords, or other sensitive authentication credentials by email.
Payment Disputes & Chargebacks
If you have questions or concerns regarding a transaction, please contact Toonfeel first so that we can review the issue and provide appropriate assistance.
Customers may also contact their bank, card issuer, or payment provider regarding transaction disputes or chargebacks in accordance with the applicable procedures of that provider.
Policy Updates
Toonfeel may update this Payment Policy from time to time to reflect changes to payment methods, checkout processes, payment requirements, or business operations.
Updated versions will be published on this page with a revised update date where appropriate.
Payment Enquiries
For questions regarding payments, accepted payment methods, refunds, or transaction issues, please contact Toonfeel:
Email
hello@toonfeel.com
Phone
+61 406 433 353
Business Address
6 Belyando Street
Holmview, QLD 4207
Australia
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (AEST)
Saturday – Sunday: Closed
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